Survey creation

We design the whole survey experience, not just a list of questions: goals and audience, question design and logic, interface design, build, testing and launch support.

Depending on scope, that can also include branding, a results dashboard and reporting. The exact deliverables are written into your Scope of Work before we start.

Businesses that need reliable answers from customers, employees, members or the market: customer feedback, NPS and CSAT, employee engagement, market research and onboarding or event surveys.

If you need responses you can act on, and a survey people actually finish, we can help.

We start with the decision the data needs to support, then write clear, unbiased questions, choose the right answer formats and use conditional logic so each respondent only sees what is relevant.

We keep surveys short and easy to complete on any device, because shorter, clearer surveys get more and better responses.

We build on popular survey tools as well as custom-coded surveys, depending on what you need. The right choice depends on your audience size, data and privacy requirements, integrations and how your team will manage responses.

We pick the technology around the project rather than forcing every survey into the same tool.

Yes. Every survey is designed to match your brand and to work smoothly on desktop, tablet and mobile.

We test across common devices and screen widths before launch so respondents get a clear experience everywhere.

Yes. We can set up dashboards and reports that turn raw responses into clear charts and key findings your team can use, or connect results to the tools you already work in.

Reporting is scoped into your project so you know exactly what you receive.

Survey projects at Orbix Design start from around $10,000+. The price depends on the number of surveys, question logic, branding needs, integrations and whether reporting is included.

We confirm an exact price after a quick call. Payment is milestone-based, with a 40% deposit to begin.

Timelines depend on scope, and we confirm yours before we begin. Your side affects it too, especially how quickly feedback and approvals come back. We ask for replies within 5 business days.

Work runs in milestones you approve along the way, with up to 3 rounds of revisions included.

We need to understand your goals, who you are surveying, what decisions the results will inform and any existing surveys or data. Brand assets and tool preferences help too.

You don't need finished questions. We'll work through them with you on a free 30 min intro call and define the scope before design begins.

Yes. We offer flexible ongoing support for fixes, updates and new surveys, scaled around your needs.

Anything new, like extra surveys or integrations, is scoped as a Change Request with a clear price and timeline. For questions, email info@orbix.design.