AI chatbots

Mostly three kinds: customer support bots that answer from your own help content, sales and lead-capture bots that qualify visitors and book calls, and internal assistants that help your team find answers in company documents.

Not sure which fits? We will work it out together on the intro call.

Like your brand. We set the tone of voice, personality and chat interface to match your identity, and write the opening messages and fallback replies ourselves rather than leaving them on defaults.

The bot also tells people plainly that it is an assistant, and hands over to a person when the question needs one.

We connect it to the material that you provide us. It replies from that content instead of guessing, and we add guardrails so it stays on topic.

Before launch we test it with the real questions your customers ask, and fix anything that comes back wrong or vague.

If the answer is not in your content, it says so and offers to pass the conversation on, which is far better than an invented reply.

On your website as a chat widget, and where it makes sense on WhatsApp, Messenger, Slack or inside your own app. We agree the channels in your Scope of Work, and extra ones can be added later as a Change Request.

Usually, yes. Common connections are your CRM, calendar, helpdesk, email platform and order system, so the bot can book meetings, create leads or look up an order without anyone copying details across.

We check what is possible with your tools on the intro call, before you commit to anything.

We only collect what the chatbot needs, and we build it with GDPR-style privacy practices in mind: clear notices, limited retention and no selling of conversation data. We can also set it to avoid taking sensitive details such as card numbers.

If you have specific compliance requirements, tell us at the start so they go into the Scope of Work.

Pricing starts at $10,000+, and the final figure depends on how many channels, integrations and conversation flows you need. A focused bot can often be live in a few weeks, while a larger build with several integrations takes longer.

Work is split into milestones, with a 40% deposit to begin, and you get 3 rounds of revisions on the agreed work. Everything is fixed in writing before we start.

We can. Chatbots improve when someone reads the real conversations, spots the gaps and updates the answers, so we offer ongoing support to do exactly that, plus fixes and new features.

Ask us at the start if you would like this included. Questions at any time: info@orbix.design, or use the Book an Intro Call button on this page.